- Track your orders
- Save your details for express checkout
Waterjet
Initial Contact
& Needs Discussion
We will get in touch to learn more about your business requirements and establish what purpose and Abrasive Waterjet System will serve in your business.
Recomendations
The information gathered is assessed and initial recommendations are presented to you via email, including spec sheets of various options.
Feedback
Once you have had time to digest the information, we will follow-up with a phone call and take on board your feedback.
Testing
Test cutting will be performed at our site, or you can send us your materials to perform test cutting and conduct time studies on.
Refinement
We match the best machine to meet your needs and consider the various acessory options available, ROI for the machine and help you determine the optimum position for it in your workshop.
Proposal
A costed machine proposal is presented including all the details of the purchase.
Invoice
Once the proposal is signed, an invoice is created for the agreed deposit value.
Order Placed
An order is placed with OMAX in Seattle, USA, upon receipt of your deposit. Once OMAX has confirmed the order, and ETA for your new machine is provided.
Machine Arrives
When the machine lands in New Zealand the next agreed progress payment is made and the machine is delivered to your door.
Installation
Our technicians will install your machine and train you how to use it. They can also give you suggestions on maximising its application within your business.
OMAX Customer Account
Your OMAX customer account will provide access to software and full maintenance guides, diagrams and e-training options, it also includes marketing logos and photos to help promote your business.
After Sales
Support
Our technicians will be on hand to help you with any issues that may arise and undertake additional support required.
Talk to Roadrunner
Today!
Contact Matt
Matt Avery - OMAX Specialist
P: +6427 424 5624
E: matt@roadrunnerltd.co.nz